Managing Delivery Requests

By following these steps, operators can easily manage delivery requests in their company's account. This feature allows for greater efficiency in coordinating and completing delivery missions.

  • Click on the delivery request icon, which is located in the top right corner of the dashboard. This will take you to the "Delivery Request" tab.

  • The "Delivery Request" tab displays all the delivery requests created by the dispatchers. You can view the details of each request, including the pickup and drop-off locations, the package information, and the delivery time.

  • Once you've reviewed the delivery request, you can either create a delivery mission for the request or decline the request.

Delivery request setting
Delivery request icon
Delivery Requests

For accepting/ declining delivery requests:

By following these steps, operators can easily accept and create delivery missions from delivery requests. This feature allows for efficient and timely completion of delivery missions.

  • In the "Delivery Request" tab, click on the "Create Delivery" button to create a new delivery mission for the request. You can even edit the delivery details such as the package details, receiver details, and pick-up and drop-off locations. Make sure all the details are correct before proceeding to the next step.

Delivery Request: Create
Delivery details

Editing pick up and drop off location

At times, it may become necessary to modify the pickup and drop-off locations of delivery. To update the pickup and drop-off locations, please follow these steps:

  • Click and hold the pick-up/drop-off waypoint on the map and move it to the new location.

  • Release the waypoint to set the new location.

  • Updated pickup location
  • Alternatively, you can also add a new pick-up and drop-off location by clicking on the search tab and entering the location name, coordinates or Zip code.

Updating pick up and drop off locations using search tab
  • Once you have found the new location, click on the flag icon and select “set as origin” to designate it as the pick-up location and “set as drop-off” to designate it as the drop-off location.

Confirming pick up and drop off location
  • Confirm the pick-up and drop-off locations by clicking on the “confirm” button.

To create a Delivery Mission

Delivery Mission

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