Order Management
A guide for creating order, track the real-time status and even
Last updated
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A guide for creating order, track the real-time status and even
Last updated
Was this helpful?
Order Management lets the operator create and track order requests for deliveries. They can input order details and monitor their status in real time. The Live tab provides operators with a real-time view of ongoing deliveries, displaying the current location, estimated time of arrival, and any relevant updates. Completed deliveries are automatically transferred to the History tab, where operators can review delivery details, including the date and time of delivery and recipient information. Order Management help streamline operations, improve efficiency, and provide customers with a better experience.
By following the above steps, users can easily create an order request on the platform and send it to the operator.
Navigate to the Orders tab on the platform and click on the Create Order button to start the process.
Enter the name of the recipient for the delivery and set Pick up and Drop off location using the search box, and type in the pick-up and drop-off locations for the delivery.
Enter the package details, such as weight and size, and the receiver's contact information.
Once all the details have been entered, click on the Send button to create the order request.
Upon creation of the order request, the operator will receive a notification on the dashboard and an order request email will also be sent to the operator.
